Panasonic dBs Instruções de Operação descarregar pdf (Página 41)

Panasonic Digital Business System - Operating Instructions

March 1997 Issue 24

When You Receive Busy Tone

The DBS has a number of options available when the extension or line requested is busy these are:

• Exchange Line Camp On

• Call Back Message

• Call Waiting

• Call Waiting With Message

• Voice Announce

• Busy Override

Exchange Line Camp On allows extension users to queue for busy exchange lines. When a line becomes free the

system will call back to the extension and connect he line to it.

Call Back Message sets a flag at the called extension which allows the busy extension to return the call at a later

time. Four messages can be queued to an extension at one time. If the extension is called a second time and

connected the feature is cancelled. If call forward is set the message is set on the destination extension to which

the call forward is set. Display keysets can see on the display the number of messages set and can rotate the

order of messages when replying. A call back message can be set at an unattended extension without calling the

extension.

Call Waiting will send a tone to the busy extension which can then respond by holding the call they are on and

taking the call or continue the call and not accept the waiting call. Call waiting and voice announce can be

answered by using a ‘talk-back’ key. Call Waiting will not work if the target extension has set DND, is engaged in a

conference call, is receiving an alert tone from another call waiting or is ringing. If the calling extension hangs up

call waiting is cancelled.

Call Waiting With Message allows the call waiting tone to be sent together with a text message which will appear

in the screen of a digital display handset. Otherwise it operates in the same way as Call Waiting. The messages

initially stored in the system are:

Message Code Message

5 VISITOR HERE

6 NEED HELP

7 IMPORTANT

8 URGENT

9 EMERGENCY

Voice Announce allows the calling extension user to speak to the called extension without the other party hearing.

E.g. If an extension is on an outside line call the outside caller will not hear the announcement. Voice Announce

can be answered by using the ‘talk-back’ key.

Busy Override will create a conference call, with all parties connected together.

‘Talk-back’ is a function only available to digital keysets which can be programmed under an FF key which will

allow single key answering of call waiting , call waiting with message or voice announce by holding the first call

and connecting the extension to the waiting call. Further presses toggle between the two calls.

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Panasonic dBs Instruções de Operação Página 41