Panasonic dBs Instruções de Operação descarregar pdf (Página 105)

Panasonic Digital Business System - Operating Instructions

March 1997 Issue 24

105

Voice Announce Unit

The Voice Announce Unit (VAU) uses recorded messages to answer a call, play a user recorded message offering

options for routing the call to a specific department or extension, accept DTMF dialling of an extension number or

menu option and then transfer the caller accordingly. The precise mode of operation is determined by the setting

of DIP switches within the VAU. The VAU requires installation by a qualified engineer before recording the

messages.

System programming and hardware set-up are required before the VAU can be used.

VAU Extension Ports

When the two VAU extension ports are installed, each one is capable of answering a call and playing the caller a

recorded message. These messages are recorded by the system user. A different message or messages can be

recorded for each of the VAU ports.

VAU Messages

Two Messages (Up to 16 seconds each)

If the VAU extension port is set for two 16-second messages, the first message, for example, may first announce

the company name and then instruct the caller to enter an extension number to transfer the call.

If a called extension does not answer, the second message prompts the caller to try a different extension number.

If the extension is busy, the call will revert back to the unit and the second message will repeat, prompting the

caller to try another extension number. (See your dealer for more information on Recall Timers.)

If the second dialled extension is also busy or there is no answer, the procedure repeats itself until either an

extension answers or the call is terminated by the caller.

One Message (Up to 32 seconds)

One 32-second recorded message acts will play on answer and repeat if the call reverts back to the VAU if the

called extension is busy or does not answer.

Message Backup

The VAU contains a rechargeable battery which can store messages for 5 days in the event of power failure, after

being charged for 48 hours. Charging begins when the VAU port 1 is connected to the phone system.

Recording And Changing The VAU Message(s)

You can record or change the VAU messages from another extension or by dialling in on an exchange line.

Setting or changing a message from an exchange line requires a DTMF telephone.

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Panasonic dBs Instruções de Operação Página 105